Privacy Policy

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XSHINEPLUS Privacy Policy
Last Updated: [December 31, 2025]
This Privacy Policy describes how XSHINEPLUS (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from xshineplus.com (the "Site") or otherwise communicate with us (collectively, the "Services").


1. COLLECTION OF PERSONAL INFORMATION
In the course of providing our Services, we collect personal information about you from a variety of sources.
  • Information You Provide to Us:
    • Contact Information: Name, shipping address, billing address, phone number, and email.
    • Order Details: Products viewed, items in your cart, and purchase history (specifically nail sizes, shapes, and lengths selected).
    • Customer Support: Information you include in communications with us, such as photos of your hands for sizing consultations.
  • Information Collected via Cookies (Automated):
    • Usage data, IP address, device information, and browsing activity via Google Analytics and Meta Pixel.


2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide you with our products and services, which include:
  • Fulfilling Orders: To process payments, arrange for shipping (via international carriers), and provide you with invoices and order confirmations.
  • Sizing & Customization: To ensure the press-on nails you order match your specific measurements (Custom Sizes).
  • Communication: To provide customer support and notify you about your order status.
  • Marketing: With your consent, to send you updates about new nail collections, seasonal drops (Christmas, Halloween, etc.), and exclusive offers.


3. SHARING PERSONAL INFORMATION
We share your personal information with third-party service providers to help us provide our Services:
  • Shopify: Our e-commerce platform provider.
  • Payment Processors: Such as PayPal, Stripe, or Shop Pay.
  • Logistics Partners: International shipping carriers (e.g., 4PX, YunExpress, DHL, FedEx) to deliver your handcrafted nails to your doorstep.
  • Marketing & Advertising: We use Google Ads and Meta Ads to provide targeted advertisements.


4. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses Cookies to enhance your shopping experience (e.g., remembering your cart). You can manage your cookie preferences through your browser settings or our "Your Privacy Choices" link at the footer.


5. THIRD-PARTY WEBSITES
Our Site may contain links to social media platforms like TikTok, Instagram, or Pinterest. We are not responsible for the privacy practices of these third parties.


6. INTERNATIONAL DATA TRANSFERS
As a cross-border business, your personal information may be transferred to and processed in countries outside of your residence (including the United States and China) for order fulfillment and manufacturing of your custom nail sets.


7. YOUR RIGHTS (GDPR & CCPA)
Depending on where you live, you may have the following rights:
  • Right to Access/Know: Request a copy of the personal information we hold about you.
  • Right to Deletion: Request that we delete your personal information.
  • Right to Opt-Out: You can opt-out of "selling" or "sharing" your personal information for targeted advertising by clicking the "Your Privacy Choices" link in our footer.


8. DATA RETENTION
We retain your personal information (such as your nail size profile and order history) for as long as necessary to provide you with our services and for legitimate business purposes.


9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:sales@xshineplus.com